Terms and Conditions of Sale

Terms and Conditions of Sale

1. Introduction

These Terms and Conditions of Sale govern the access and use of the [website name] website and establish the terms and conditions under which we offer products and services to our customers. By placing an order through our website, you fully accept these Terms and Conditions of Sale. If you do not agree with any of the terms, you should not make any purchases.

2. Company Identification

  • Company Name: [Company Name]
  • VAT/Tax ID Number: [VAT/Tax ID Number]
  • Address: [Complete Company Address]
  • Phone: [Contact Phone Number]
  • Email: [Contact Email]

3. Purchase Process

3.1. Product Selection: The customer must select the products they wish to purchase by adding them to the shopping cart.

3.2. Order Review: Once the selection is complete, the customer will review the order and, if necessary, make the appropriate modifications before proceeding to payment.

3.3. Order Placement: The customer will complete the order form by providing their personal and payment information.

3.4. Order Confirmation: After placing the order, the customer will receive a confirmation email detailing the purchased products, the price, and the shipping information.

4. Prices and Payment Methods

4.1. Prices: All prices listed on the website include applicable taxes (VAT or other indirect taxes). Prices do not include shipping costs, which will be added to the order total as indicated during the purchase process.

4.2. Payment Methods: We accept the following payment methods:

  • Credit/Debit Card (Visa, MasterCard, etc.)
  • PayPal
  • Bank Transfer

4.3. Secure Payment: We use secure payment systems to ensure the protection of your data.

5. Shipping and Delivery

5.1. Shipping Areas: We deliver to [specify the areas or countries where you ship].

5.2. Delivery Time: The estimated delivery time is [specify time frame] business days from the order confirmation. We are not responsible for delays due to circumstances beyond our control.

5.3. Shipping Costs: Shipping costs will be calculated and displayed during the purchase process, before order confirmation.

5.4. Delivery Issues: If the order cannot be delivered due to reasons attributable to the customer (incorrect address, absence, etc.), a new delivery attempt will be made, and if this also fails, the order will be returned to our facilities. Any additional costs incurred from these reattempts will be borne by the customer.

6. Returns and Right of Withdrawal

6.1. Right of Withdrawal: The customer has the right to withdraw from the purchase contract within 14 calendar days from the receipt of the product, without providing any justification.

6.2. Return Procedure: To exercise the right of withdrawal, the customer must notify their decision through an unequivocal statement (email or letter). The product must be returned in perfect condition, in its original packaging, and with all included accessories.

6.3. Refund: Once the return is received and the condition of the product is verified, a refund of the amount paid, excluding shipping costs, will be made within a maximum of 14 calendar days.

7. Product Warranty

7.1. Legal Warranty: All our products come with a [specify period] year legal warranty in accordance with current legislation.

7.2. Claims: In case of a defective or damaged product, the customer must contact us as soon as possible to arrange for repair, replacement, or refund, as applicable.

8. Data Protection

8.1. Data Processing: The personal data provided during the purchase process will be processed in accordance with our Privacy Policy.

9. Intellectual Property

All content on the website, including texts, images, logos, and other elements, are the property of [Company Name] or their respective owners and are protected by intellectual property laws. The reproduction, copying, or publication of any content on this website without the express consent of [Company Name] is prohibited.

10. Applicable Law and Jurisdiction

These Terms and Conditions of Sale are governed by Spanish law. Any disputes arising from access to or use of this website will be subject to the exclusive jurisdiction of the courts of [city], Spain.